/* =========================================================
   WONDER APP — VENDOR SUPPORT
   File: vendor_app/assets/css/support.css
   Purpose:
   Support dashboard, help center, tickets, ticket detail,
   create ticket, announcements, FAQ, contact support
   ========================================================= */

/* =========================================================
   1. SUPPORT DESIGN TOKENS
   ========================================================= */

.support-page {
    --support-primary: var(--primary-color, var(--primary, #2563eb));
    --support-primary-hover: var(--primary-hover, #1d4ed8);
    --support-primary-soft: var(--primary-soft, #eff6ff);

    --support-text: var(--text-primary, #111827);
    --support-text-secondary: var(--text-secondary, #4b5563);
    --support-text-muted: var(--text-muted, #6b7280);
    --support-text-light: var(--text-light, #9ca3af);

    --support-bg: var(--background-color, var(--bg-color, #f6f8fb));
    --support-surface: var(--surface-color, var(--surface, #ffffff));
    --support-card: var(--card-background, #ffffff);

    --support-border: var(--border-color, #e5e7eb);
    --support-border-light: var(--border-light, #eef0f3);

    --support-success: var(--success-color, #16a34a);
    --support-success-soft: #ecfdf3;

    --support-warning: var(--warning-color, #d97706);
    --support-warning-soft: #fff7ed;

    --support-danger: var(--danger-color, #dc2626);
    --support-danger-soft: #fef2f2;

    --support-info: var(--info-color, #0284c7);
    --support-info-soft: #f0f9ff;

    --support-purple: #7c3aed;
    --support-purple-soft: #f5f3ff;

    --support-radius-xs: 4px;
    --support-radius-sm: 6px;
    --support-radius-md: 10px;
    --support-radius-lg: 14px;
    --support-radius-xl: 18px;

    --support-shadow-sm:
        0 1px 2px rgba(15, 23, 42, 0.05);

    --support-shadow-md:
        0 5px 18px rgba(15, 23, 42, 0.07);

    --support-shadow-lg:
        0 12px 32px rgba(15, 23, 42, 0.10);

    --support-transition:
        var(--transition-normal, 180ms ease);

    color: var(--support-text);
}

.support-page,
.support-page * {
    box-sizing: border-box;
}

.support-page img {
    max-width: 100%;
}

.support-page a {
    color: inherit;
}


/* =========================================================
   2. SUPPORT PAGE SHELL
   ========================================================= */

.support-container {
    width: 100%;
    max-width: 1440px;
    margin: 0 auto;
    padding: 24px;
}

.support-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 20px;
    margin-bottom: 24px;
}

.support-header-content {
    min-width: 0;
}

.support-title {
    margin: 0;
    color: var(--support-text);
    font-size: 26px;
    line-height: 1.25;
    font-weight: 700;
    letter-spacing: -0.02em;
}

.support-subtitle {
    margin: 7px 0 0;
    color: var(--support-text-muted);
    font-size: 14px;
    line-height: 1.6;
}

.support-header-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    flex-wrap: wrap;
    gap: 10px;
}


/* =========================================================
   3. SUPPORT HERO
   ========================================================= */

.support-hero {
    position: relative;
    overflow: hidden;
    padding: 32px;
    margin-bottom: 24px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-xl);
    background: var(--support-surface);
    box-shadow: var(--support-shadow-sm);
}

.support-hero-content {
    position: relative;
    z-index: 2;
    max-width: 760px;
}

.support-hero-title {
    margin: 0;
    font-size: 28px;
    line-height: 1.25;
    font-weight: 750;
    color: var(--support-text);
}

.support-hero-description {
    margin: 10px 0 0;
    max-width: 680px;
    color: var(--support-text-secondary);
    font-size: 15px;
    line-height: 1.65;
}

.support-hero-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 22px;
}

.support-hero-decoration {
    position: absolute;
    width: 190px;
    height: 190px;
    right: -55px;
    top: -65px;
    border-radius: 50%;
    background: var(--support-primary-soft);
    pointer-events: none;
}

.support-hero-decoration::after {
    content: "";
    position: absolute;
    width: 110px;
    height: 110px;
    right: 80px;
    top: 100px;
    border-radius: 50%;
    background: rgba(37, 99, 235, 0.06);
}


/* =========================================================
   4. SUPPORT SEARCH
   ========================================================= */

.support-search {
    position: relative;
    width: 100%;
    max-width: 760px;
}

.support-search-wrapper {
    position: relative;
    display: flex;
    align-items: center;
}

.support-search-icon {
    position: absolute;
    left: 15px;
    z-index: 2;
    width: 18px;
    height: 18px;
    color: var(--support-text-light);
    pointer-events: none;
}

.support-search-input {
    width: 100%;
    min-height: 48px;
    padding: 0 46px 0 46px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    outline: none;
    background: var(--support-surface);
    color: var(--support-text);
    font-size: 14px;
    transition:
        border-color var(--support-transition),
        box-shadow var(--support-transition);
}

.support-search-input::placeholder {
    color: var(--support-text-light);
}

.support-search-input:hover {
    border-color: #cbd5e1;
}

.support-search-input:focus {
    border-color: var(--support-primary);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.10);
}

.support-search-clear {
    position: absolute;
    right: 12px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 30px;
    height: 30px;
    padding: 0;
    border: 0;
    border-radius: 50%;
    background: transparent;
    color: var(--support-text-muted);
    cursor: pointer;
}

.support-search-clear:hover {
    background: var(--support-bg);
    color: var(--support-text);
}

.support-search-results {
    position: absolute;
    z-index: 30;
    left: 0;
    right: 0;
    top: calc(100% + 8px);
    overflow: hidden;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
    box-shadow: var(--support-shadow-lg);
}

.support-search-result {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 13px 15px;
    border-bottom: 1px solid var(--support-border-light);
    text-decoration: none;
    transition: background var(--support-transition);
}

.support-search-result:last-child {
    border-bottom: 0;
}

.support-search-result:hover {
    background: var(--support-bg);
}

.support-search-result-icon {
    flex: 0 0 34px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    border-radius: var(--support-radius-sm);
    background: var(--support-primary-soft);
    color: var(--support-primary);
}

.support-search-result-content {
    min-width: 0;
}

.support-search-result-title {
    margin: 0;
    color: var(--support-text);
    font-size: 14px;
    font-weight: 600;
}

.support-search-result-description {
    margin: 3px 0 0;
    color: var(--support-text-muted);
    font-size: 12px;
    line-height: 1.5;
}


/* =========================================================
   5. SUPPORT LAYOUT
   ========================================================= */

.support-layout {
    display: grid;
    grid-template-columns: 240px minmax(0, 1fr);
    gap: 24px;
    align-items: start;
}

.support-sidebar {
    position: sticky;
    top: 20px;
    min-width: 0;
}

.support-main {
    min-width: 0;
}


/* =========================================================
   6. SUPPORT NAVIGATION
   ========================================================= */

.support-nav {
    padding: 8px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
    box-shadow: var(--support-shadow-sm);
}

.support-nav-title {
    padding: 11px 12px 8px;
    color: var(--support-text-light);
    font-size: 11px;
    line-height: 1.3;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.08em;
}

.support-nav-item {
    margin: 2px 0;
}

.support-nav-link {
    display: flex;
    align-items: center;
    gap: 10px;
    min-height: 42px;
    padding: 9px 11px;
    border-radius: var(--support-radius-sm);
    color: var(--support-text-secondary);
    text-decoration: none;
    font-size: 13px;
    font-weight: 500;
    transition:
        background var(--support-transition),
        color var(--support-transition);
}

.support-nav-link:hover {
    background: var(--support-bg);
    color: var(--support-text);
}

.support-nav-item.is-active .support-nav-link,
.support-nav-link.is-active {
    background: var(--support-primary-soft);
    color: var(--support-primary);
    font-weight: 600;
}

.support-nav-icon {
    flex: 0 0 18px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 18px;
    height: 18px;
}

.support-nav-label {
    flex: 1;
    min-width: 0;
}

.support-nav-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 21px;
    height: 21px;
    padding: 0 6px;
    border-radius: 999px;
    background: var(--support-bg);
    color: var(--support-text-muted);
    font-size: 10px;
    font-weight: 700;
}

.support-nav-item.is-active .support-nav-badge {
    background: var(--support-surface);
    color: var(--support-primary);
}


/* =========================================================
   7. SUPPORT CARDS
   ========================================================= */

.support-card {
    min-width: 0;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-card);
    box-shadow: var(--support-shadow-sm);
}

.support-card + .support-card {
    margin-top: 20px;
}

.support-card-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
    padding: 18px 20px;
    border-bottom: 1px solid var(--support-border-light);
}

.support-card-title {
    margin: 0;
    color: var(--support-text);
    font-size: 16px;
    line-height: 1.4;
    font-weight: 650;
}

.support-card-description {
    margin: 4px 0 0;
    color: var(--support-text-muted);
    font-size: 12px;
    line-height: 1.55;
}

.support-card-body {
    padding: 20px;
}

.support-card-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 15px 20px;
    border-top: 1px solid var(--support-border-light);
}

.support-card-actions {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
}


/* =========================================================
   8. SUPPORT CATEGORY GRID
   ========================================================= */

.support-category-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
}

.support-category-card {
    display: block;
    min-width: 0;
    padding: 20px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
    text-decoration: none;
    box-shadow: var(--support-shadow-sm);
    transition:
        transform var(--support-transition),
        border-color var(--support-transition),
        box-shadow var(--support-transition);
}

.support-category-card:hover {
    transform: translateY(-2px);
    border-color: rgba(37, 99, 235, 0.28);
    box-shadow: var(--support-shadow-md);
}

.support-category-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 44px;
    height: 44px;
    margin-bottom: 14px;
    border-radius: var(--support-radius-md);
    background: var(--support-primary-soft);
    color: var(--support-primary);
}

.support-category-card:nth-child(2) .support-category-icon {
    background: var(--support-success-soft);
    color: var(--support-success);
}

.support-category-card:nth-child(3) .support-category-icon {
    background: var(--support-warning-soft);
    color: var(--support-warning);
}

.support-category-card:nth-child(4) .support-category-icon {
    background: var(--support-purple-soft);
    color: var(--support-purple);
}

.support-category-card:nth-child(5) .support-category-icon {
    background: var(--support-info-soft);
    color: var(--support-info);
}

.support-category-card:nth-child(6) .support-category-icon {
    background: var(--support-danger-soft);
    color: var(--support-danger);
}

.support-category-title {
    margin: 0;
    color: var(--support-text);
    font-size: 14px;
    font-weight: 650;
}

.support-category-description {
    margin: 5px 0 0;
    color: var(--support-text-muted);
    font-size: 12px;
    line-height: 1.55;
}

.support-category-count {
    display: inline-flex;
    margin-top: 12px;
    color: var(--support-text-light);
    font-size: 11px;
    font-weight: 600;
}


/* =========================================================
   9. QUICK HELP
   ========================================================= */

.support-quick-help {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 14px;
}

.support-quick-help-item {
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 0;
    padding: 15px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
    text-decoration: none;
    transition:
        border-color var(--support-transition),
        background var(--support-transition);
}

.support-quick-help-item:hover {
    border-color: rgba(37, 99, 235, 0.25);
    background: var(--support-primary-soft);
}

.support-quick-help-icon {
    flex: 0 0 38px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 38px;
    height: 38px;
    border-radius: var(--support-radius-sm);
    background: var(--support-bg);
    color: var(--support-primary);
}

.support-quick-help-content {
    min-width: 0;
}

.support-quick-help-title {
    margin: 0;
    color: var(--support-text);
    font-size: 13px;
    font-weight: 600;
}

.support-quick-help-description {
    margin: 3px 0 0;
    color: var(--support-text-muted);
    font-size: 11px;
    line-height: 1.45;
}


/* =========================================================
   10. FAQ / HELP CENTER
   ========================================================= */

.support-faq-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.support-faq-item {
    overflow: hidden;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
}

.support-faq-question {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 15px;
    width: 100%;
    padding: 16px;
    border: 0;
    background: transparent;
    color: var(--support-text);
    text-align: left;
    font: inherit;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
}

.support-faq-question:hover {
    background: var(--support-bg);
}

.support-faq-icon {
    flex: 0 0 22px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 22px;
    height: 22px;
    color: var(--support-text-muted);
    transition: transform var(--support-transition);
}

.support-faq-item.is-open .support-faq-icon {
    transform: rotate(180deg);
}

.support-faq-answer {
    display: none;
    padding: 0 16px 17px;
    color: var(--support-text-secondary);
    font-size: 13px;
    line-height: 1.7;
}

.support-faq-item.is-open .support-faq-answer {
    display: block;
}

.support-faq-answer p {
    margin: 0 0 10px;
}

.support-faq-answer p:last-child {
    margin-bottom: 0;
}

.support-faq-answer ul,
.support-faq-answer ol {
    margin: 8px 0;
    padding-left: 20px;
}


/* =========================================================
   11. ARTICLE / HELP CONTENT
   ========================================================= */

.support-article {
    color: var(--support-text-secondary);
    font-size: 14px;
    line-height: 1.75;
}

.support-article h1,
.support-article h2,
.support-article h3,
.support-article h4 {
    color: var(--support-text);
    line-height: 1.35;
}

.support-article h2 {
    margin: 28px 0 10px;
    font-size: 19px;
}

.support-article h3 {
    margin: 22px 0 8px;
    font-size: 16px;
}

.support-article p {
    margin: 0 0 14px;
}

.support-article ul,
.support-article ol {
    margin: 0 0 16px;
    padding-left: 22px;
}

.support-article li {
    margin-bottom: 7px;
}

.support-article a {
    color: var(--support-primary);
    text-decoration: underline;
    text-underline-offset: 2px;
}

.support-article img {
    display: block;
    height: auto;
    margin: 20px 0;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
}

.support-article blockquote {
    margin: 18px 0;
    padding: 14px 17px;
    border-left: 4px solid var(--support-primary);
    border-radius: 0 var(--support-radius-sm) var(--support-radius-sm) 0;
    background: var(--support-primary-soft);
    color: var(--support-text-secondary);
}

.support-article code {
    padding: 2px 5px;
    border-radius: 4px;
    background: var(--support-bg);
    color: var(--support-text);
    font-size: 12px;
}

.support-article pre {
    overflow-x: auto;
    margin: 18px 0;
    padding: 16px;
    border-radius: var(--support-radius-md);
    background: #111827;
    color: #f9fafb;
    font-size: 12px;
    line-height: 1.6;
}


/* =========================================================
   12. TICKET SUMMARY
   ========================================================= */

.support-ticket-summary {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 14px;
    margin-bottom: 20px;
}

.support-ticket-stat {
    min-width: 0;
    padding: 17px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
    box-shadow: var(--support-shadow-sm);
}

.support-ticket-stat-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
}

.support-ticket-stat-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    border-radius: var(--support-radius-sm);
    background: var(--support-primary-soft);
    color: var(--support-primary);
}

.support-ticket-stat-value {
    margin: 12px 0 2px;
    color: var(--support-text);
    font-size: 24px;
    line-height: 1.2;
    font-weight: 700;
}

.support-ticket-stat-label {
    color: var(--support-text-muted);
    font-size: 12px;
}


/* =========================================================
   13. TICKET TOOLBAR
   ========================================================= */

.support-ticket-toolbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 12px;
    margin-bottom: 16px;
}

.support-ticket-filters {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
}

.support-ticket-filter {
    display: inline-flex;
    align-items: center;
    min-height: 36px;
    padding: 7px 11px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-sm);
    background: var(--support-surface);
    color: var(--support-text-secondary);
    font-size: 12px;
    font-weight: 500;
}

.support-ticket-filter:focus {
    outline: none;
    border-color: var(--support-primary);
}

.support-ticket-actions {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
}


/* =========================================================
   14. TICKET LIST
   ========================================================= */

.support-ticket-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.support-ticket-item {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 18px;
    padding: 17px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
    text-decoration: none;
    transition:
        border-color var(--support-transition),
        box-shadow var(--support-transition),
        transform var(--support-transition);
}

.support-ticket-item:hover {
    border-color: rgba(37, 99, 235, 0.25);
    box-shadow: var(--support-shadow-md);
}

.support-ticket-main {
    min-width: 0;
}

.support-ticket-id {
    color: var(--support-text-light);
    font-size: 11px;
    font-weight: 600;
    letter-spacing: 0.02em;
}

.support-ticket-title {
    overflow: hidden;
    margin: 4px 0 5px;
    color: var(--support-text);
    font-size: 14px;
    line-height: 1.45;
    font-weight: 650;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.support-ticket-description {
    overflow: hidden;
    display: -webkit-box;
    margin: 0;
    color: var(--support-text-muted);
    font-size: 12px;
    line-height: 1.5;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
}

.support-ticket-meta {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 9px;
    margin-top: 10px;
}

.support-ticket-meta-item {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    color: var(--support-text-light);
    font-size: 11px;
}

.support-ticket-right {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    justify-content: space-between;
    gap: 10px;
    min-width: 105px;
}

.support-ticket-updated {
    color: var(--support-text-light);
    font-size: 10px;
    text-align: right;
}


/* =========================================================
   15. STATUS BADGES
   ========================================================= */

.support-status {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 5px;
    min-height: 24px;
    padding: 4px 8px;
    border-radius: 999px;
    font-size: 10px;
    line-height: 1.2;
    font-weight: 700;
    white-space: nowrap;
}

.support-status-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: currentColor;
}

.support-status.is-open {
    background: var(--support-info-soft);
    color: var(--support-info);
}

.support-status.is-pending {
    background: var(--support-warning-soft);
    color: var(--support-warning);
}

.support-status.is-resolved,
.support-status.is-closed {
    background: var(--support-success-soft);
    color: var(--support-success);
}

.support-status.is-rejected,
.support-status.is-cancelled {
    background: var(--support-danger-soft);
    color: var(--support-danger);
}

.support-status.is-new {
    background: var(--support-primary-soft);
    color: var(--support-primary);
}

.support-status.is-muted {
    background: var(--support-bg);
    color: var(--support-text-muted);
}


/* =========================================================
   16. PRIORITY BADGES
   ========================================================= */

.support-priority {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    font-size: 10px;
    font-weight: 700;
}

.support-priority-dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: currentColor;
}

.support-priority.is-low {
    color: var(--support-success);
}

.support-priority.is-medium {
    color: var(--support-warning);
}

.support-priority.is-high {
    color: #ea580c;
}

.support-priority.is-urgent {
    color: var(--support-danger);
}


/* =========================================================
   17. CREATE TICKET
   ========================================================= */

.support-form {
    width: 100%;
}

.support-form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
}

.support-form-group {
    min-width: 0;
}

.support-form-group.is-full {
    grid-column: 1 / -1;
}

.support-form-label {
    display: block;
    margin-bottom: 7px;
    color: var(--support-text);
    font-size: 12px;
    line-height: 1.4;
    font-weight: 650;
}

.support-form-required {
    color: var(--support-danger);
}

.support-form-hint {
    margin-top: 5px;
    color: var(--support-text-light);
    font-size: 11px;
    line-height: 1.5;
}

.support-form-error {
    display: none;
    margin-top: 5px;
    color: var(--support-danger);
    font-size: 11px;
    line-height: 1.45;
}

.support-form-group.has-error .support-form-error {
    display: block;
}

.support-form-group.has-error .support-form-control {
    border-color: var(--support-danger);
}

.support-form-control {
    width: 100%;
    min-height: 42px;
    padding: 9px 12px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-sm);
    outline: none;
    background: var(--support-surface);
    color: var(--support-text);
    font: inherit;
    font-size: 13px;
    transition:
        border-color var(--support-transition),
        box-shadow var(--support-transition);
}

.support-form-control::placeholder {
    color: var(--support-text-light);
}

.support-form-control:hover {
    border-color: #cbd5e1;
}

.support-form-control:focus {
    border-color: var(--support-primary);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.09);
}

textarea.support-form-control {
    min-height: 135px;
    resize: vertical;
    line-height: 1.6;
}

select.support-form-control {
    cursor: pointer;
}

.support-form-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 22px;
    padding-top: 18px;
    border-top: 1px solid var(--support-border-light);
}


/* =========================================================
   18. TICKET ATTACHMENTS
   ========================================================= */

.support-upload {
    position: relative;
}

.support-upload-area {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 145px;
    padding: 22px;
    border: 1.5px dashed #cbd5e1;
    border-radius: var(--support-radius-md);
    background: var(--support-bg);
    text-align: center;
    cursor: pointer;
    transition:
        border-color var(--support-transition),
        background var(--support-transition);
}

.support-upload-area:hover,
.support-upload-area.is-dragover {
    border-color: var(--support-primary);
    background: var(--support-primary-soft);
}

.support-upload-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 42px;
    height: 42px;
    margin-bottom: 9px;
    border-radius: 50%;
    background: var(--support-surface);
    color: var(--support-primary);
}

.support-upload-title {
    color: var(--support-text);
    font-size: 13px;
    font-weight: 650;
}

.support-upload-description {
    margin-top: 4px;
    color: var(--support-text-muted);
    font-size: 11px;
}

.support-upload-input {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    opacity: 0;
    pointer-events: none;
}

.support-attachment-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-top: 12px;
}

.support-attachment {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 9px 11px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-sm);
    background: var(--support-surface);
}

.support-attachment-icon {
    flex: 0 0 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 32px;
    height: 32px;
    border-radius: 5px;
    background: var(--support-bg);
    color: var(--support-text-muted);
}

.support-attachment-info {
    flex: 1;
    min-width: 0;
}

.support-attachment-name {
    overflow: hidden;
    color: var(--support-text);
    font-size: 12px;
    font-weight: 600;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.support-attachment-size {
    margin-top: 2px;
    color: var(--support-text-light);
    font-size: 10px;
}

.support-attachment-remove {
    flex: 0 0 auto;
}


/* =========================================================
   19. TICKET DETAIL
   ========================================================= */

.support-ticket-detail {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 285px;
    gap: 20px;
    align-items: start;
}

.support-ticket-conversation {
    min-width: 0;
}

.support-ticket-detail-header {
    padding: 20px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
    box-shadow: var(--support-shadow-sm);
}

.support-ticket-detail-id {
    color: var(--support-text-light);
    font-size: 11px;
    font-weight: 600;
}

.support-ticket-detail-title {
    margin: 7px 0 12px;
    color: var(--support-text);
    font-size: 20px;
    line-height: 1.4;
    font-weight: 700;
}

.support-ticket-detail-meta {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 9px;
}

.support-ticket-detail-description {
    margin-top: 17px;
    padding-top: 17px;
    border-top: 1px solid var(--support-border-light);
    color: var(--support-text-secondary);
    font-size: 13px;
    line-height: 1.7;
}


/* =========================================================
   20. CONVERSATION THREAD
   ========================================================= */

.support-thread {
    display: flex;
    flex-direction: column;
    gap: 14px;
    margin-top: 18px;
}

.support-message {
    display: flex;
    align-items: flex-start;
    gap: 11px;
}

.support-message.is-vendor {
    flex-direction: row-reverse;
}

.support-message-avatar {
    flex: 0 0 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    overflow: hidden;
    border-radius: 50%;
    background: var(--support-primary-soft);
    color: var(--support-primary);
    font-size: 12px;
    font-weight: 700;
}

.support-message-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.support-message-body {
    min-width: 0;
    max-width: min(78%, 680px);
}

.support-message.is-vendor .support-message-body {
    text-align: right;
}

.support-message-bubble {
    display: inline-block;
    padding: 12px 14px;
    border: 1px solid var(--support-border);
    border-radius: 13px;
    background: var(--support-surface);
    color: var(--support-text-secondary);
    font-size: 13px;
    line-height: 1.65;
    text-align: left;
    box-shadow: var(--support-shadow-sm);
}

.support-message.is-vendor .support-message-bubble {
    border-color: rgba(37, 99, 235, 0.12);
    background: var(--support-primary-soft);
}

.support-message-author {
    margin-bottom: 5px;
    color: var(--support-text);
    font-size: 11px;
    font-weight: 650;
}

.support-message-time {
    margin-top: 5px;
    color: var(--support-text-light);
    font-size: 10px;
}

.support-message.is-vendor .support-message-time {
    text-align: right;
}

.support-message-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 7px;
    margin-top: 8px;
}


/* =========================================================
   21. REPLY BOX
   ========================================================= */

.support-reply {
    margin-top: 18px;
    padding: 17px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
}

.support-reply-label {
    margin-bottom: 8px;
    color: var(--support-text);
    font-size: 12px;
    font-weight: 650;
}

.support-reply-editor {
    overflow: hidden;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
}

.support-reply-toolbar {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 2px;
    padding: 6px;
    border-bottom: 1px solid var(--support-border-light);
    background: var(--support-bg);
}

.support-reply-tool {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 31px;
    height: 31px;
    border: 0;
    border-radius: 5px;
    background: transparent;
    color: var(--support-text-muted);
    cursor: pointer;
}

.support-reply-tool:hover {
    background: var(--support-surface);
    color: var(--support-text);
}

.support-reply-textarea {
    display: block;
    width: 100%;
    min-height: 130px;
    padding: 13px;
    border: 0;
    outline: none;
    resize: vertical;
    background: transparent;
    color: var(--support-text);
    font: inherit;
    font-size: 13px;
    line-height: 1.65;
}

.support-reply-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding: 9px 12px;
    border-top: 1px solid var(--support-border-light);
}

.support-reply-tools {
    display: flex;
    align-items: center;
    gap: 5px;
}

.support-reply-actions {
    display: flex;
    align-items: center;
    gap: 8px;
}


/* =========================================================
   22. TICKET SIDEBAR
   ========================================================= */

.support-ticket-sidebar {
    display: flex;
    flex-direction: column;
    gap: 14px;
    position: sticky;
    top: 20px;
}

.support-ticket-info {
    padding: 17px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
    box-shadow: var(--support-shadow-sm);
}

.support-ticket-info-title {
    margin: 0 0 14px;
    color: var(--support-text);
    font-size: 13px;
    font-weight: 650;
}

.support-ticket-info-list {
    display: flex;
    flex-direction: column;
}

.support-ticket-info-row {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 15px;
    padding: 10px 0;
    border-bottom: 1px solid var(--support-border-light);
}

.support-ticket-info-row:last-child {
    border-bottom: 0;
    padding-bottom: 0;
}

.support-ticket-info-label {
    color: var(--support-text-muted);
    font-size: 11px;
}

.support-ticket-info-value {
    max-width: 60%;
    color: var(--support-text);
    font-size: 11px;
    font-weight: 600;
    text-align: right;
}


/* =========================================================
   23. ANNOUNCEMENTS
   ========================================================= */

.support-announcement-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.support-announcement {
    position: relative;
    display: flex;
    align-items: flex-start;
    gap: 14px;
    padding: 16px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
    transition:
        border-color var(--support-transition),
        box-shadow var(--support-transition);
}

.support-announcement:hover {
    border-color: rgba(37, 99, 235, 0.20);
    box-shadow: var(--support-shadow-sm);
}

.support-announcement.is-unread {
    border-left: 3px solid var(--support-primary);
}

.support-announcement-icon {
    flex: 0 0 38px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 38px;
    height: 38px;
    border-radius: var(--support-radius-sm);
    background: var(--support-primary-soft);
    color: var(--support-primary);
}

.support-announcement-content {
    flex: 1;
    min-width: 0;
}

.support-announcement-title {
    margin: 0;
    color: var(--support-text);
    font-size: 14px;
    line-height: 1.45;
    font-weight: 650;
}

.support-announcement-description {
    margin: 5px 0 0;
    color: var(--support-text-secondary);
    font-size: 12px;
    line-height: 1.6;
}

.support-announcement-meta {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 8px;
    color: var(--support-text-light);
    font-size: 10px;
}

.support-announcement-type {
    display: inline-flex;
    align-items: center;
    min-height: 20px;
    padding: 3px 7px;
    border-radius: 999px;
    background: var(--support-bg);
    color: var(--support-text-muted);
    font-size: 9px;
    font-weight: 700;
    text-transform: uppercase;
}


/* =========================================================
   24. CONTACT SUPPORT
   ========================================================= */

.support-contact-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 14px;
}

.support-contact-card {
    display: flex;
    flex-direction: column;
    min-width: 0;
    padding: 20px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
    text-align: center;
    box-shadow: var(--support-shadow-sm);
}

.support-contact-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 46px;
    height: 46px;
    margin: 0 auto 12px;
    border-radius: 50%;
    background: var(--support-primary-soft);
    color: var(--support-primary);
}

.support-contact-title {
    margin: 0;
    color: var(--support-text);
    font-size: 14px;
    font-weight: 650;
}

.support-contact-description {
    margin: 5px 0 12px;
    color: var(--support-text-muted);
    font-size: 11px;
    line-height: 1.55;
}

.support-contact-value {
    margin-top: auto;
    color: var(--support-primary);
    font-size: 12px;
    font-weight: 650;
    text-decoration: none;
}

.support-contact-value:hover {
    text-decoration: underline;
}


/* =========================================================
   25. SUPPORT HOURS
   ========================================================= */

.support-hours {
    display: flex;
    flex-direction: column;
}

.support-hours-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 15px;
    padding: 10px 0;
    border-bottom: 1px solid var(--support-border-light);
}

.support-hours-row:last-child {
    border-bottom: 0;
}

.support-hours-day {
    color: var(--support-text-secondary);
    font-size: 12px;
}

.support-hours-time {
    color: var(--support-text);
    font-size: 12px;
    font-weight: 600;
}

.support-hours-time.is-closed {
    color: var(--support-danger);
}


/* =========================================================
   26. SATISFACTION / FEEDBACK
   ========================================================= */

.support-feedback {
    padding: 20px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
    text-align: center;
}

.support-feedback-title {
    margin: 0;
    color: var(--support-text);
    font-size: 15px;
    font-weight: 650;
}

.support-feedback-description {
    margin: 6px auto 15px;
    max-width: 500px;
    color: var(--support-text-muted);
    font-size: 12px;
    line-height: 1.55;
}

.support-feedback-rating {
    display: flex;
    justify-content: center;
    gap: 7px;
}

.support-feedback-rating button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 38px;
    height: 38px;
    padding: 0;
    border: 1px solid var(--support-border);
    border-radius: 50%;
    background: var(--support-surface);
    color: var(--support-text-muted);
    cursor: pointer;
    transition:
        border-color var(--support-transition),
        background var(--support-transition),
        color var(--support-transition);
}

.support-feedback-rating button:hover,
.support-feedback-rating button.is-selected {
    border-color: var(--support-primary);
    background: var(--support-primary-soft);
    color: var(--support-primary);
}


/* =========================================================
   27. ALERT / NOTICE
   ========================================================= */

.support-notice {
    display: flex;
    align-items: flex-start;
    gap: 11px;
    padding: 13px 14px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-md);
    background: var(--support-surface);
}

.support-notice + .support-notice {
    margin-top: 12px;
}

.support-notice-icon {
    flex: 0 0 22px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 22px;
    height: 22px;
}

.support-notice-content {
    min-width: 0;
}

.support-notice-title {
    margin: 0;
    color: var(--support-text);
    font-size: 12px;
    font-weight: 650;
}

.support-notice-message {
    margin: 3px 0 0;
    color: var(--support-text-secondary);
    font-size: 11px;
    line-height: 1.55;
}

.support-notice.is-info {
    border-color: rgba(2, 132, 199, 0.20);
    background: var(--support-info-soft);
}

.support-notice.is-info .support-notice-icon {
    color: var(--support-info);
}

.support-notice.is-warning {
    border-color: rgba(217, 119, 6, 0.20);
    background: var(--support-warning-soft);
}

.support-notice.is-warning .support-notice-icon {
    color: var(--support-warning);
}

.support-notice.is-danger {
    border-color: rgba(220, 38, 38, 0.20);
    background: var(--support-danger-soft);
}

.support-notice.is-danger .support-notice-icon {
    color: var(--support-danger);
}

.support-notice.is-success {
    border-color: rgba(22, 163, 74, 0.20);
    background: var(--support-success-soft);
}

.support-notice.is-success .support-notice-icon {
    color: var(--support-success);
}


/* =========================================================
   28. PAGINATION
   ========================================================= */

.support-pagination {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 12px;
    margin-top: 18px;
}

.support-pagination-info {
    color: var(--support-text-muted);
    font-size: 11px;
}

.support-pagination-list {
    display: flex;
    align-items: center;
    gap: 4px;
}

.support-pagination-link {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 32px;
    height: 32px;
    padding: 0 8px;
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-sm);
    background: var(--support-surface);
    color: var(--support-text-secondary);
    font-size: 11px;
    text-decoration: none;
}

.support-pagination-link:hover {
    border-color: var(--support-primary);
    color: var(--support-primary);
}

.support-pagination-link.is-active {
    border-color: var(--support-primary);
    background: var(--support-primary);
    color: #ffffff;
}

.support-pagination-link.is-disabled {
    opacity: 0.5;
    pointer-events: none;
}


/* =========================================================
   29. EMPTY STATE
   ========================================================= */

.support-empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 250px;
    padding: 30px;
    border: 1px dashed var(--support-border);
    border-radius: var(--support-radius-lg);
    background: var(--support-surface);
    text-align: center;
}

.support-empty-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 52px;
    height: 52px;
    margin-bottom: 12px;
    border-radius: 50%;
    background: var(--support-bg);
    color: var(--support-text-light);
}

.support-empty-title {
    margin: 0;
    color: var(--support-text);
    font-size: 15px;
    font-weight: 650;
}

.support-empty-description {
    max-width: 460px;
    margin: 6px 0 15px;
    color: var(--support-text-muted);
    font-size: 12px;
    line-height: 1.6;
}


/* =========================================================
   30. LOADING STATE
   ========================================================= */

.support-loading {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 220px;
    padding: 30px;
}

.support-spinner {
    width: 28px;
    height: 28px;
    border: 3px solid var(--support-border);
    border-top-color: var(--support-primary);
    border-radius: 50%;
    animation: support-spin 0.8s linear infinite;
}

@keyframes support-spin {
    to {
        transform: rotate(360deg);
    }
}

.support-skeleton {
    position: relative;
    overflow: hidden;
    border-radius: 5px;
    background: var(--support-bg);
}

.support-skeleton::after {
    content: "";
    position: absolute;
    inset: 0;
    transform: translateX(-100%);
    background: linear-gradient(
        90deg,
        transparent,
        rgba(255, 255, 255, 0.55),
        transparent
    );
    animation: support-skeleton 1.4s infinite;
}

@keyframes support-skeleton {
    100% {
        transform: translateX(100%);
    }
}


/* =========================================================
   31. INLINE ACTION LINKS
   ========================================================= */

.support-link {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    color: var(--support-primary);
    font-size: 12px;
    font-weight: 600;
    text-decoration: none;
}

.support-link:hover {
    text-decoration: underline;
    text-underline-offset: 2px;
}

.support-link.is-muted {
    color: var(--support-text-muted);
}

.support-link.is-danger {
    color: var(--support-danger);
}


/* =========================================================
   32. BUTTON-LIKE SUPPORT ACTIONS
   ========================================================= */

.support-action {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 7px;
    min-height: 38px;
    padding: 8px 13px;
    border: 1px solid transparent;
    border-radius: var(--support-radius-sm);
    background: var(--support-primary);
    color: #ffffff;
    font-size: 12px;
    line-height: 1;
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    transition:
        background var(--support-transition),
        border-color var(--support-transition),
        box-shadow var(--support-transition),
        transform var(--support-transition);
}

.support-action:hover {
    background: var(--support-primary-hover);
}

.support-action:active {
    transform: translateY(1px);
}

.support-action.is-secondary {
    border-color: var(--support-border);
    background: var(--support-surface);
    color: var(--support-text-secondary);
}

.support-action.is-secondary:hover {
    border-color: #cbd5e1;
    background: var(--support-bg);
    color: var(--support-text);
}

.support-action.is-danger {
    background: var(--support-danger);
}

.support-action.is-danger:hover {
    background: #b91c1c;
}

.support-action.is-success {
    background: var(--support-success);
}

.support-action.is-success:hover {
    background: #15803d;
}

.support-action.is-ghost {
    background: transparent;
    color: var(--support-text-secondary);
}

.support-action.is-ghost:hover {
    background: var(--support-bg);
    color: var(--support-text);
}

.support-action.is-sm {
    min-height: 32px;
    padding: 6px 10px;
    font-size: 11px;
}

.support-action.is-lg {
    min-height: 44px;
    padding: 10px 17px;
    font-size: 13px;
}

.support-action.is-loading {
    pointer-events: none;
    opacity: 0.7;
}


/* =========================================================
   33. TOOLTIP
   ========================================================= */

.support-tooltip {
    position: relative;
}

.support-tooltip::after {
    content: attr(data-tooltip);
    position: absolute;
    z-index: 50;
    left: 50%;
    bottom: calc(100% + 8px);
    transform: translateX(-50%) translateY(4px);
    width: max-content;
    max-width: 220px;
    padding: 6px 8px;
    border-radius: 5px;
    background: #111827;
    color: #ffffff;
    font-size: 10px;
    line-height: 1.4;
    opacity: 0;
    visibility: hidden;
    pointer-events: none;
    transition:
        opacity var(--support-transition),
        transform var(--support-transition);
}

.support-tooltip:hover::after,
.support-tooltip:focus-visible::after {
    opacity: 1;
    visibility: visible;
    transform: translateX(-50%) translateY(0);
}


/* =========================================================
   34. FOCUS ACCESSIBILITY
   ========================================================= */

.support-page
    :is(
        a,
        button,
        input,
        select,
        textarea,
        [tabindex]
    ):focus-visible {
    outline: 3px solid rgba(37, 99, 235, 0.25);
    outline-offset: 2px;
}


/* =========================================================
   35. DARK MODE
   Supports common project theme attributes/classes.
   ========================================================= */

html[data-theme="dark"] .support-page,
.theme-dark .support-page,
.dark-mode .support-page {
    --support-text: #f3f4f6;
    --support-text-secondary: #cbd5e1;
    --support-text-muted: #94a3b8;
    --support-text-light: #64748b;

    --support-bg: #0f172a;
    --support-surface: #111827;
    --support-card: #111827;

    --support-border: #263244;
    --support-border-light: #1e293b;

    --support-primary-soft: rgba(37, 99, 235, 0.15);

    --support-success-soft: rgba(22, 163, 74, 0.14);
    --support-warning-soft: rgba(217, 119, 6, 0.14);
    --support-danger-soft: rgba(220, 38, 38, 0.14);
    --support-info-soft: rgba(2, 132, 199, 0.14);
    --support-purple-soft: rgba(124, 58, 237, 0.14);
}

html[data-theme="dark"] .support-page
    .support-action.is-secondary,
.theme-dark .support-page
    .support-action.is-secondary,
.dark-mode .support-page
    .support-action.is-secondary {
    background: var(--support-surface);
    color: var(--support-text-secondary);
}

html[data-theme="dark"] .support-page
    .support-article pre,
.theme-dark .support-page
    .support-article pre,
.dark-mode .support-page
    .support-article pre {
    background: #020617;
}


/* =========================================================
   36. MOBILE / TABLET
   ========================================================= */

@media (max-width: 1200px) {

    .support-container {
        padding: 20px;
    }

    .support-category-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .support-ticket-summary {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .support-ticket-detail {
        grid-template-columns: minmax(0, 1fr) 250px;
    }
}


@media (max-width: 992px) {

    .support-layout {
        grid-template-columns: 1fr;
    }

    .support-sidebar {
        position: static;
    }

    .support-nav {
        display: flex;
        align-items: center;
        gap: 4px;
        overflow-x: auto;
        padding: 6px;
    }

    .support-nav-title {
        display: none;
    }

    .support-nav-item {
        flex: 0 0 auto;
    }

    .support-nav-link {
        white-space: nowrap;
    }

    .support-ticket-detail {
        grid-template-columns: 1fr;
    }

    .support-ticket-sidebar {
        position: static;
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .support-contact-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .support-quick-help {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}


@media (max-width: 768px) {

    .support-container {
        padding: 16px;
    }

    .support-header {
        flex-direction: column;
        align-items: stretch;
    }

    .support-header-actions {
        justify-content: flex-start;
    }

    .support-title {
        font-size: 22px;
    }

    .support-hero {
        padding: 23px;
    }

    .support-hero-title {
        font-size: 23px;
    }

    .support-category-grid,
    .support-contact-grid,
    .support-quick-help {
        grid-template-columns: 1fr;
    }

    .support-ticket-summary {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .support-form-grid {
        grid-template-columns: 1fr;
    }

    .support-form-group.is-full {
        grid-column: auto;
    }

    .support-ticket-toolbar {
        align-items: stretch;
        flex-direction: column;
    }

    .support-ticket-filters,
    .support-ticket-actions {
        width: 100%;
    }

    .support-ticket-item {
        grid-template-columns: 1fr;
    }

    .support-ticket-right {
        flex-direction: row;
        align-items: center;
        min-width: 0;
    }

    .support-ticket-updated {
        text-align: left;
    }

    .support-message-body {
        max-width: 84%;
    }

    .support-ticket-sidebar {
        grid-template-columns: 1fr;
    }

    .support-card-header {
        flex-direction: column;
        align-items: stretch;
    }

    .support-card-footer {
        flex-direction: column;
        align-items: stretch;
    }

    .support-card-actions {
        justify-content: flex-start;
    }
}


@media (max-width: 576px) {

    .support-container {
        padding: 12px;
    }

    .support-title {
        font-size: 20px;
    }

    .support-subtitle {
        font-size: 13px;
    }

    .support-hero {
        padding: 19px;
        border-radius: var(--support-radius-lg);
    }

    .support-hero-title {
        font-size: 20px;
    }

    .support-hero-description {
        font-size: 13px;
    }

    .support-hero-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .support-hero-actions .support-action {
        width: 100%;
    }

    .support-ticket-summary {
        grid-template-columns: 1fr 1fr;
        gap: 8px;
    }

    .support-ticket-stat {
        padding: 13px;
    }

    .support-ticket-stat-value {
        font-size: 20px;
    }

    .support-ticket-item {
        padding: 13px;
    }

    .support-ticket-title {
        white-space: normal;
    }

    .support-ticket-meta {
        gap: 6px;
    }

    .support-ticket-right {
        align-items: flex-start;
    }

    .support-form-actions {
        flex-direction: column-reverse;
        align-items: stretch;
    }

    .support-form-actions .support-action {
        width: 100%;
    }

    .support-upload-area {
        min-height: 125px;
    }

    .support-message {
        gap: 7px;
    }

    .support-message-avatar {
        flex-basis: 30px;
        width: 30px;
        height: 30px;
        font-size: 10px;
    }

    .support-message-body {
        max-width: calc(100% - 38px);
    }

    .support-message-bubble {
        padding: 10px 11px;
        font-size: 12px;
    }

    .support-reply-footer {
        flex-direction: column;
        align-items: stretch;
    }

    .support-reply-actions {
        justify-content: flex-end;
    }

    .support-pagination {
        flex-direction: column;
        align-items: stretch;
    }

    .support-pagination-list {
        justify-content: center;
    }

    .support-nav {
        margin-right: -12px;
        border-right: 0;
        border-radius: var(--support-radius-md) 0 0 var(--support-radius-md);
    }
}


/* =========================================================
   37. REDUCED MOTION
   ========================================================= */

@media (prefers-reduced-motion: reduce) {

    .support-page *,
    .support-page *::before,
    .support-page *::after {
        scroll-behavior: auto !important;
        transition-duration: 0.01ms !important;
        animation-duration: 0.01ms !important;
        animation-iteration-count: 1 !important;
    }
}


/* =========================================================
   38. PRINT
   ========================================================= */

@media print {

    .support-page {
        --support-bg: #ffffff;
        --support-surface: #ffffff;
        --support-card: #ffffff;
        --support-text: #000000;
        --support-text-secondary: #333333;
        --support-border: #cccccc;
    }

    .support-sidebar,
    .support-header-actions,
    .support-hero-actions,
    .support-ticket-actions,
    .support-ticket-filters,
    .support-form-actions,
    .support-reply,
    .support-pagination,
    .support-feedback {
        display: none !important;
    }

    .support-layout,
    .support-ticket-detail {
        display: block;
    }

    .support-card,
    .support-ticket-detail-header,
    .support-ticket-info {
        box-shadow: none;
        break-inside: avoid;
    }

    .support-container {
        max-width: none;
        padding: 0;
    }

    .support-page a {
        text-decoration: none;
    }
}