Review Statistics

Track your customer ratings, review performance, response rate and trends.

Reviews Overview Received Reviews Manage Responses
Average Rating 4.7 Based on 248 reviews
Total Reviews 248 +18% vs previous period
Response Rate 91% Vendor responses
5-Star Reviews 181 73% of all reviews

Rating Distribution

4.7
★★★★★
248 total reviews

Response Performance

Reviews Received 248
Responded 226
Awaiting Response 22
Average Response Time 5h 24m

Review Trend

Last 12 months

Customer Sentiment

84% Positive
11% Neutral
5% Negative

Rating by Service / Product

View Reviews
Service / Product Reviews Average Rating 5-Star Response Rate Trend