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Find answers, learn how Wonder App works, manage your business and get support whenever you need it.

Help Categories

Browse help topics for your vendor account.

Frequently Asked Questions

Quick answers to common vendor questions.

Go to the Vendor Login page and enter your registered email/mobile number and password. If two-factor authentication is enabled, complete the verification step.
Use the Forgot Password option on the login page. Follow the verification instructions and create a new password.
Leads can be matched according to business category, services, location, eligibility and other marketplace rules configured by Wonder App.
Open the Leads section, select the assigned lead and use the available Accept or Reject action according to the lead status.
Open Enquiries, select the enquiry and send your response. Keep customer communication professional and provide accurate business information.
Go to Quotes and select Create Quote. Add the required products or services, pricing and applicable details, then review and send the quotation.
Open the Orders section to view pending, confirmed, in-progress, completed, cancelled and refunded orders.
If the Help Center does not solve your problem, create a support ticket from the Support section. Include the relevant details so the support team can investigate the issue efficiently.
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