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Customer Analytics

Understand customer growth, retention, value and engagement.

ℹ Showing demo analytics data.
Total Customers ♙
1,284
↑ 12.8% vs previous period
New Customers +
186
↑ 18.4% vs previous period
Active Customers ●
742
↑ 9.6% engagement
Repeat Customers ↻
318
↑ 14.2% retention
Customer Revenue ₹
₹52.84L
↑ 21.7% revenue
Average Customer Value ₹
₹41,155
↑ 7.9% average value
Retention Rate %
72.4%
↑ 4.6 pts
Customer Conversion ⇄
34.8%
↑ 3.8 pts

Customer Growth Trend

New and active customers over time
New
Active

Customer Segments

Current customer distribution

Customer Acquisition Sources

Where your customers are coming from
Source Customers Share Conversion Revenue

Customer Value

Revenue and order contribution

Customer Performance

Key relationship metrics
Avg. Orders / Customer
2.7
Avg. Enquiries / Customer
3.4
Repeat Purchase Rate
24.8%
Avg. Response Time
2h 18m
Customer Satisfaction
4.6/5
Churn Rate
7.6%

Customer Locations

Customer distribution by location
Location Customers New Active Revenue Share

Analytics Quick Links

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